Terms of Service
Last updated: 13 June 2026
These Terms of Service ("Terms") form a binding agreement between you ("you", "user", "customer") and Thriveyy ("Thriveyy", "we", "us", "our"), governing your access to and use of the Thriveyy website, applications and services available at https://thriveyy.com (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. About Thriveyy
Thriveyy is a software-as-a-service social media management and content scheduling platform. The Service enables users to create, generate, schedule, publish, manage and analyse content across connected third-party social networks.
Thriveyy is the trading name of Thriveyy Ltd, a company registered in England and Wales under company number 17282975, with its registered office at Ground Floor, 5 North Court, Armstrong Road, Maidstone, England, ME15 6JZ. References to "Thriveyy", "we", "us" and "our" in these Terms refer to Thriveyy Ltd.
2. Eligibility and Accounts
You must be at least 18 years old and capable of forming a binding contract to use the Service. You are responsible for providing accurate registration information, maintaining the confidentiality of your credentials and all activity carried out under your account. You must notify us immediately of any unauthorised use of your account.
3. Connected Third-Party Platforms
The Service integrates with third-party platforms including, but not limited to, Facebook, Instagram, LinkedIn, TikTok and X (collectively, "Connected Platforms"). When you connect a Connected Platform to Thriveyy, you expressly authorise Thriveyy to access, publish, schedule, edit, retrieve, manage and remove content on your behalf using the credentials, tokens and permissions you grant.
Your use of any Connected Platform remains subject to that platform's own terms of service, developer policies, community guidelines and privacy policies. You are responsible for complying with all such terms. Thriveyy is not affiliated with, endorsed by or sponsored by any Connected Platform.
4. User Content and Responsibility
"User Content" means any text, captions, images, video, audio, prompts, hashtags, metadata, brand information and other materials you submit to or generate through the Service. You retain all ownership rights in your User Content.
You are solely and fully responsible for all User Content published, scheduled or distributed through the Service, including content that is automatically published on your behalf at a scheduled time. You represent and warrant that you own or have all necessary rights, licences and permissions to use and distribute the User Content.
You grant Thriveyy a worldwide, non-exclusive, royalty-free licence to host, store, transmit, display, reproduce, modify (for formatting and platform compatibility) and distribute your User Content solely as necessary to operate and provide the Service to you.
5. Acceptable Use Policy
You agree that you will not use the Service, and will not use the Service to create, schedule or publish content that:
- Violates any applicable law, regulation or third-party right;
- Is illegal, fraudulent, deceptive, misleading or constitutes misinformation;
- Infringes any intellectual property, privacy, publicity or contractual right;
- Is defamatory, obscene, pornographic, hateful, harassing, threatening or discriminatory;
- Contains malware, viruses or other harmful code;
- Constitutes spam, bulk unsolicited messaging, artificial engagement, or manipulation of platform metrics;
- Exploits, endangers or targets minors;
- Impersonates any person or entity, or misrepresents your affiliation;
- Interferes with, disrupts or attempts to gain unauthorised access to the Service, any Connected Platform or other users' accounts;
- Reverses engineers, scrapes, or attempts to derive the source code of the Service, except as permitted by law.
6. AI-Generated Content
The Service includes AI-powered features that generate text, images and other content based on your prompts and inputs. AI-generated output may be inaccurate, incomplete, biased or otherwise unsuitable. You are solely responsible for reviewing, editing and approving any AI-generated content before it is published or scheduled, and for ensuring it complies with these Terms, applicable laws and the rules of the relevant Connected Platforms.
7. Subscriptions, Free Trials, Billing and Refunds
Access to paid features requires a subscription. Pricing, billing intervals, plan limits and included features are described at the point of purchase. Subscriptions automatically renew at the end of each billing period at the then-current rate, unless cancelled before renewal.
We may offer free trials. If you do not cancel before the trial ends, your subscription will convert to a paid subscription and the applicable fees will be charged. You may cancel at any time from your account; cancellation takes effect at the end of the current billing period and you retain access until that date.
Except where required by applicable law, fees are non-refundable and partial billing periods are not refunded. Taxes may apply in addition to the displayed price. Payments are processed by third-party payment providers and are subject to their terms.
8. Intellectual Property
The Service, including all software, design, text, graphics, logos, trademarks and underlying technology, is owned by Thriveyy or its licensors and is protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for its intended purpose. All rights not expressly granted are reserved.
9. Platform Dependency Disclaimer
The Service depends on application programming interfaces, features and policies controlled by Connected Platforms. Connected Platforms may modify, restrict, suspend or discontinue their APIs, functionality, rate limits, permissions or content policies at any time, with or without notice. We are not responsible for any interruption, limitation, content removal, account restriction, loss of functionality or other consequence arising from changes made by, or actions taken by, any Connected Platform.
10. Suspension and Termination
We may suspend, restrict or terminate your access to the Service, in whole or in part, at any time and without prior notice if we reasonably believe that you have breached these Terms, that your use creates risk or legal exposure for Thriveyy or other users, that a Connected Platform requires it, or that continued provision is no longer commercially viable. You may terminate your account at any time by cancelling your subscription and deleting your account. Sections that by their nature should survive termination (including ownership, disclaimers, limitations of liability, indemnity and governing law) will continue to apply.
11. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement and uninterrupted or error-free operation. We do not warrant that any content, including AI-generated content or content published to Connected Platforms, will achieve any particular result.
12. Limitation of Liability
To the maximum extent permitted by law, Thriveyy and its officers, employees, agents and licensors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity or content, arising out of or in connection with these Terms or the Service, whether based on contract, tort, statute or any other legal theory, even if advised of the possibility of such damages. Our aggregate liability for any claim arising out of or relating to these Terms or the Service will not exceed the greater of (a) the fees you paid to Thriveyy in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred pounds sterling (£100). Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
13. Indemnity
You agree to indemnify and hold harmless Thriveyy from and against any claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising out of or related to your User Content, your use of the Service, your use of any Connected Platform or your breach of these Terms or applicable law.
14. Changes to the Service and these Terms
We may modify the Service or these Terms at any time. Material changes will be communicated through the Service or by email. Your continued use of the Service after the effective date of any updated Terms constitutes acceptance of those Terms.
15. Governing Law and Jurisdiction
These Terms and any dispute arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction to resolve any such dispute, except that we may seek injunctive relief in any competent jurisdiction to protect our intellectual property or confidential information.
16. Contact
For questions about these Terms, contact us at hello@thriveyy.com or visit https://thriveyy.com.
